Delivery personnel will set up, level and connect to the existing outlet using the manufacturer-supplied plug only. Direct wire hook-ups will not be done. Delivery personnel will remove any shipping bolts and packing strips.
Delivery personnel shall place the appliance in the location specified by the customer (not unhooking the gas appliance) and will not install the unit. Delivery personnel will not level a gas appliance since the gas installer should do this when he does the installation.
Delivery personnel will install the casters, set the dishwasher in place, and remove any shipping bolts and packing strips.
ANY BUILT-IN APPLIANCE:
Delivery personnel will place the unit in the location specified by the customer in the carton only and will not install it.
Washer: Delivery Personnel will remove shipping blocks, attach front legs, adjust rear legs, level the unit, install the drain hose, and connect hot and cold water taps (provided the taps are not rusted or corroded). It is the customer’s responsibility to ensure that the water lines are disconnected and the machine is empty before the delivery team arrives.
Delivery personnel shall level and connect the unit to the existing electrical outlet using the manufacturer-supplied plug only, removing any shipping bolts and packing strips. Delivery personnel will also connect the dryer’s discharge vent provided the hose has been attached to the wall vent and is ready to attach to the back of the dryer. Delivery personnel will slide hose onto the dryer and affix it with the clamp if supplied. They will only attach the dryer to a flexible metal hose. Delivery personnel will not connect the dryer’s discharge vent to a plastic exhaust hose.
If the customer requires the dryer door to be reversed, this is a procedure that must happen in the warehouse ahead of the delivery - delivery personnel cannot make a door change in the customer’s home. (Please note that there is an additional fee for a door- swing).
Delivery personnel will fully assemble pedestals and attach washer and dryer to them. They will ensure that units are level. (Please note that the PSDEL charge of $99.95 will apply - this includes delivery and set-up)
Delivery personnel will fully assemble the stacking units and secure the washer and dryer. (Please note that the PSDEL charge of $99.95 will apply - this includes delivery and set-up)
REFRIGERATOR OR FREEZER:
Delivery personnel will set up the unit. This includes leveling the unit, putting all the racks, crispers and ice cube trays in place. If reversing door is requested by the customer at the time of sale and noted on the order this will also be done in the warehouse before loading the truck only. The refrigerator will be plugged in and the customer will be instructed not to turn it on for approx. 20 minutes to allow the oil and the liquid condensing agent to settle back into the compressor. Then, the customer should turn the refrigerator on and set the dials to the cold mid-range position.
Delivery personnel shall remove and re-install refrigerator door handles and refrigerator doors as required to enable the merchandise to be brought into the customer’s home and be placed in the location requested by the customer. This service includes removing the old refrigerator where necessary to another location in the home. If asked by the customer, Delivery personnel will move the refrigerator to the curb, but only if the customer has previously removed its doors. Delivery personnel will not remove handles or doors to move appliances.
Delivery personnel will set the air conditioner into a pre-existing sleeve only (if there is reasonable access), and plug the unit in. Delivery personnel will remove air conditioners from the sleeve if the homeowner has removed all bolts and “loosened” the unit for removal. Delivery personnel will not install window units into windows.
Delivery personnel shall deliver the unit into the customer’s home to the location specified by the customer and, if necessary, assemble it into one piece. Should the manufacturer recommend screwing into the wall, the Delivery personnel shall advise the customer that this should be done but will not screw it into the wall. The unit shall be plugged in to ensure it works.
If the customer requires the fridge door to be reversed, this is a procedure that must happen in the warehouse ahead of the delivery - delivery personnel cannot make a door change in the customer’s home. (Please note that there is an additional fee for a door- swing).