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TERMS:
Throughout this Plan, the words “we”, “us” and “our” (whether or not capitalized) refer to W3 Solutions, except in the provinces of BC, Alberta, Saskatchewan and Quebec where the words “we”, “us” and “our” (whether or not capitalized) refer to the selling retailer. We agree with the purchaser of the product(s) and this Plan (OWNER), to cover manufacturer’s defects in materials and workmanship that are the result of normal usage for a period specified on your sales receipt and/or P3 Contract, subject to a maximum combined coverage period of six (6) years from the original date of purchase for all eligible products covered, inclusive of the manufacturers warranty period. The Plan covers eligible products purchased, including its accessories, as new and manufactured for use in Canada, which at the time of purchase included a Manufacturer’s original warranty valid in Canada providing minimum coverage of 90 days for parts and/or labour. The Plan begins on the expiry date of the Manufacturer’s warranty and is between us and the OWNER.
This Plan pays for parts and labour for functional parts; functional parts are those that are critical to the performance of the product’s essential function; non-functional parts are those that are not critical including but not limited to knobs, handles or cosmetic parts. We will repair or replace the unit or any parts thereof, as required, subject to these terms and conditions.
We are not obligated to renew your Plan, however, if renewal coverage is offered, the price quoted will reflect current service costs and the age of the product. You may be required to ship the Covered Product to a designated location before being able to receive your replacement.
GENERAL CONDITIONS:
OTHERS:
PRIVACY OF INFORMATION POLICY:
To Arrange for Service:
Please communicate with our contact centre by dialing 1-866-246-5446 or by emailing us at service@serviceplan.ca.
Pre-approval is required prior to proceeding with a repair or replacement. If pre-approval is not obtained we reserve the right to deny the claim. Please have your original bill of sale available so our Customer Service Representative is able to quickly arrange for service by an authorized service provider.
This Plan is Fully Underwritten